Field Service Dispatch and Routing Software
Optimize your field service operations with a unified solution that includes scheduling, dispatch, routing, real-time tracking, etc.
Trusted by industry leaders
Main challenges for field service companies
Communication
Large arrival windows can frustrate customers and increase the number of calls made to your dispatch team. Field service software sends automated notifications informing a customer of a technician’s ETA and real-time location to minimize this issue. This streamlined and accurate form of communication can boost satisfaction with your service before a technician even arrives on site.
Route planning
Planning out routes manually is time-consuming and inefficient, even for a small field service business. Additionally, as new jobs come in throughout the day, dispatchers often struggle to find out which technicians are nearby, who has time, and what job orders dispatchers move around. Alternatively, companies with field service software can streamline dispatch and routing and reduce the amount of effort needed to optimize schedules.
Lack of visibility
Field service software allows your dispatch team to see the real-time location of your technicians on the field. Without this visibility, dispatchers need to call technicians to understand where they are to learn if they are behind or ahead of schedule. It’s also difficult for dispatchers to re-route technicians to attend emergencies, fill scheduling gaps, adjust assignments, etc.
Beans Route’s Solutions
Automatically assign jobs to technicians and reduce the number of miles and time spent between assignments.
- Optimally assign drivers to
nearby jobs - Easily adjust routes to
accommodate new jobs - Automate dispatch and save on labor
Generate precise ETAs with Beans Route’s proprietary algorithms and send automatic, pre-set customer notifications.
- Keep customers informed
- Provide smaller arrival windows
- Reduce the number of calls to dispatch
Monitor your technicians anytime throughout the day to take informed decisions while keeping a check on their progress & work updates
- Gain complete visibility of your technicians
- See when a technician falls behind schedule
- Optimize reassignments with ease
Set parameters to customize the AI-powered dispatch and account for available technicians, arrival windows, estimated job completion times, and more.
- Customize parameters to fit your needs
- Route large fleets effortlessly
- Spot issues early on
Beans Route’s apartment data and 99.99% accurate geocoding prevent field service technicians from getting lost or wasting time between jobs.
- Navigate directly to job sites
- Improve productivity
- Reduce daily frustration with clear directions
23%
Reduction In Fuel Costs
15%
Increase In Customer Satisfaction
11%
Cut In Distance Traveled
What our customers say
What I like the most is that it has taken a lot of the "thinking" out of efficient package delivery for a driver. The app has every bit of info a driver needs from where to find the package in the truck, to how to most effectively run his/her route and how to efficiently deliver to apartment complexes… Package Route does not have Beans apartment data and Beans has a much more dynamic pricing model which saves me money.
Jack L.
Operation Manager
As a routing app, you need to show precise stop location, or every other feature becomes irrelevant. It’s like having the latest smartphone but being unable to make a phone call. This is exactly what sets Beans Route apart from the competition.
Harpreet, AO, CA (80 Routes)
Operation Manager
Migrating to Beans Route was a game changer for us! They have truly been a partner, and have pushed out features we have requested in less than 24 hours. We not only feel heard, we feel supported
Chuck, AO GA (50 routes)
Operation Manager
The Beans Route team took our maps and gate codes and put them in the app for us! They have taken our feedback, and have implemented all of it!
Name
Operation Manager
We switched to Beans Route from Ground Cloud, we reduced our costs, and driver productivity went up. They (Beans Route) also mapped 30,000 apartments to make our team more efficient
Peter, AO NC (70 Routes)
Operation Manager
I can truly see the amount of work and speed at which Beans Route builds features and upgrades, and we love it. Beans is our partner in success.
Ed, AO CA (14 routes)
Operation Manager
The Beans Route team made our operations much easier to manage, we love the dispatch console and our drivers have found it to be an invaluable tool, especially when covering routes!
Javier, BC CA (25 routes)
Operation Manager
In addition to finding apartments to make deliveries, I use this app to optimize and route me whenever I’m doing multiple stops for anything - like multiple errands, road trips etc. the optimization works beautifully and it also lets me save notes for each location. Great product.
Peter, AO NC (70 Routes)
Operation Manager
In addition to finding apartments to make deliveries, I use this app to optimize and route me whenever I’m doing multiple stops for anything - like multiple errands, road trips etc. the optimization works beautifully and it also lets me save notes for each location. Great product.
Erlyadptr (App Review)
Operation Manager
The app is so easy to use and allows me to average at least 25 stops/ hour even on apartment heavy routes! Dropping pins and making notes are making life even easier. Not sure how I lived without Beans Route.
Kellymg418 (App Review)
Operation Manager
Takes me the extra 100 ft. I don’t need to look for the missing apartment anymore because brand finds it for me. Saves me so much frustration and time. Thanks beans.
Ktdidd22 (App Review)
Operation Manager
If you are a delivery driver this app will literally save you hours on route everyday.
dr-fast (App Review)
Operation Manager
It is so easy to select the deliveries and pickups that are to be optimized. All in one place. Also, you know exactly where to park, and where to enter the apartment. Outstanding app.
Stiffen Swaat (App Review)
Operation Manager
Great App! It optimizes apartments accurately & its fast. it has increased the number of stops per hour. Recommended!
John Martin (App Review)
Operation Manager
Apartment stops have become so easy with beans route! No longer hunting for the right apartment. i get done with my route a lot sooner now.
Gayna Nguyen (App Review)
Operation Manager
By far the most stable app out there. It's super accurate and the best part is that the that we BCs can manage from within the app itself.
Rahul Gupta (App Review)
Operation Manager